Frequently Asked Questions

General Trip Information

  • We recommend ages 10 and up, depending on the individual’s comfort level. Please let us know in advance if a child-sized life vest is needed.

  • Fishing locations vary depending on the targeted species, but most trips are within 30 minutes from the Port of Edmonds. The captain will provide details before departure. Some trips will be departing in other areas, but Captain Kyle will reach out to ask first.

  • Trips in the morning are about 4 to 6 hours and afternoon trips are about 4 hours. Trip durations vary depending on the package you book. Please refer to your booking confirmation or contact us directly for exact times.

  • Yes. There is a restroom before you enter the dock gate, located near the boat racks and bathrooms at the south end of the marina. You’ll need a passcode to access it—please text Captain Kyle before arrival, and he will provide it.
    There is also a marine toilet (head) onboard the boat for your convenience during the trip.

  • No need to purchase a license in advance. We offer daily fishing licenses on the boat for $15 per person. If you already have a valid annual fishing license that covers the species you'll be targeting, you do not need to purchase an additional license. Please remember to bring it with you with a valid ID.

  • Yes, all fishing gear and equipment is provided, including rods, reels, tackle, and bait—everything you need for a successful day on the water. However, if you prefer to use your own gear, you're more than welcome to bring it along.

Onboard Experience

  • A: Yes, feel free to bring snacks, meals, or non-alcoholic drinks aboard.

  • Bottled water is complimentary.

  • Alcohol is allowed in moderation—please review our liability waiver beforehand. Smoking is only permitted if all passengers approve.

  • Guests may be charged for any damage to fishing gear or the vessel if found responsible. This is outlined in our liability waiver.

  • Recommended items:

    • Weather-appropriate layers (mornings can be chilly)

    • Sunglasses and sunscreen

    • Snacks/lunch and drinks (if desired, snacks and beverages are provided as well)

    • Camera or phone for photos

    • Motion sickness medication (if prone)

    • A cooler if you plan to take fish home

  • Yes! If you're prone to motion sickness or unsure how you'll feel on the water, here are some helpful tips:

    1. Some guests find relief with over-the-counter options like Dramamine

    • Take the first dose the night before your trip, especially if you’re prone to seasickness.

    • Take a second dose 1 hour before boarding the boat.
      This ensures the medication is fully absorbed and active before you're on the water.

      We recommend checking with your doctor or pharmacist beforehand to ensure it's safe for you.

    2. Consider Motion Sickness Patches

    • Prescription patches like Transderm Scop (scopolamine) are placed behind the ear and can last up to 3 days.

    • These need to be applied at least 4 hours before your trip begins. Ask your doctor in advance.

    3. Eat a Light, Non-Greasy Meal Before the Trip

    • Avoid heavy, greasy, or acidic foods.

    • Toast, crackers, or a light sandwich are good options.

    4. Stay Hydrated (But Avoid Alcohol Before the Trip)

    • Drink water, not coffee or alcohol, before heading out. Dehydration can worsen symptoms.

  • Absolutely! Captain Kyle will clean and fillet your fish after the trip. Bags and ice are provided to keep your catch fresh. If you’re traveling or want to store your fish long-term, we recommend bringing a cooler.

  • No, tips are not included but are greatly appreciated. If you had a great time, the industry standard is 15–20%.

  • We depart from the Port of Edmonds. You'll meet Captain Kyle at the gate—he’ll need to unlock it for you. The dock is at the south end of the marina near the boat racks and restrooms. Parking is available nearby but can only park in the spots with white lines.

Bookings, Payments & Cancellations

WEATHER POLICY

At Tengu Charters, your safety is our top priority. If weather or sea conditions are deemed unsafe or too rough by Captain Kyle, we reserve the right to cancel the trip. In the event of a weather-related cancellation, you will receive a full refund of any payments made.

We always aim to provide as much notice as possible, but please understand that weather conditions can change quickly and last-minute decisions may be necessary.

Cancellation Policy

  • 14+ days’ notice – Full refund

  • 7–13 days’ notice – 50% refund

  • 72 hours or less – No refund; full trip charge applies

  • No-shows – Charged in full

We require a valid credit card when booking. If we’re able to fill your canceled spot, you’ll receive a 100% refund, regardless of notice.
If the captain cancels the trip for safety (e.g., high winds or rough seas), you’ll receive a full refund or the option to reschedule.

Late Policy

We reserve the right to cancel your trip without refund if you arrive more than 15 minutes after the scheduled start time. In such cases, you will be charged the full amount of the trip.

If you anticipate being late, please notify us as soon as possible. While we cannot guarantee accommodation, we will do our best to adjust based on the specific circumstances.

  • Deposit Policy
    A 30% deposit is required to confirm your reservation. This amount is applied to the total trip cost and is processed via Square using any major credit or debit card.

Web Store Policy - Merchandise Only

Customer Exchange Policy – Tengu Charters Apparel

Thank you for shopping with Tengu Charters. All of our apparel is custom printed by a local small business, and we want you to be happy with what you receive.

Exchange Policy and Eligibility

We offer exchanges only. Returns and refunds are not accepted. You may request an exchange within 7 days of delivery.

To be eligible for exchange:

Items must be in original condition: unworn, unwashed, and free of stains or damage. Exchange requests must be submitted within 7 days of delivery

What Cannot Be Exchanged

Items that have been worn, washed, or damaged.

Items marked final sale or clearance

Exchange Process

1. Email us at info@tengucharters.com with your order number and reason for exchange

2. We will confirm eligibility and provide return instructions

3. Once we receive the original item, we will ship your exchange

Shipping

Customers are responsible for returning shipping costs. We will cover the cost to ship the replacement item once the original is received

Charter Trips