Free Shipping on Orders Over $100
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Free Shipping on Orders Over $100 ⋆
Web Store Policy - Merchandise Only
Customer Exchange Policy – Tengu Charters Apparel
Thank you for shopping with Tengu Charters. All of our apparel is custom printed by a local small business, and we want you to be happy with what you receive.
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We offer exchanges only. Returns and refunds are not accepted. You may request an exchange within 7 days of delivery.
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Items must be in original condition: unworn, unwashed, and free of stains or damage. Exchange requests must be submitted within 7 days of delivery
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Items that have been worn, washed, or damaged.
Items marked final sale or clearance
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1. Email us at info@tengucharters.com with your order number and reason for exchange
2. We will confirm eligibility and provide return instructions
3. Once we receive the original item, we will ship your exchange
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Customers are responsible for returning shipping costs. We will cover the cost to ship the replacement item once the original is received